Return, Refund & Exchange Policy

At Leather Jackets Hub, your satisfaction is our priority. If you’re not fully happy with your purchase, we offer a straightforward return and exchange process to make things right.

Eligibility for Returns

Return requests must be made within 30 days of delivery. To qualify:

  • Product should be unused, unworn and returned in original condition
  • Make sure that the return includes all tags, accessories, and packaging.
  • The item must not be custom-made or personalized

Exchange Policy

We accept exchanges within 30 days for issues such as size or defects. Here’s how it works:

  • If you selected the wrong size and the product matches our sizing chart, an exchange fee may apply.
  • If the error was on our end (wrong size or wrong item), we’ll handle the exchange at no extra cost.
  • Customers are responsible for return shipping unless the item is wrong or defective.

To start an exchange, please email sales@leatherjacketshub.com with your order number and the correct size or issue details.

How to Return an Item

  1. Contact Us
    Email us at sales@leatherjacketshub.com within 30 days. Mention your order number, return reason, and attach photos if required.
  2. Receive Return Authorization
    We’ll share return instructions and the return address within 1–2 business days.
  3. Ship the Item Back
    Send the item using a trackable shipping method. Ensure secure packaging to avoid damage while it’s being shipped.
  4. Refund Processing
    Once we receive and inspect the returned item, refunds are processed within 3 business days.

Non-Returnable Items

The following items are not eligible for return:

  • Customized or made-to-order jackets
  • Items that are worn, used, damaged, or returned without tags
  • Products returned after 30 days

Need Help?

We’re available 24/7 to help with any issues regarding your purchase.

Email: sales@leatherjacketshub.com
Phone: +1-325-237-6931
Address: 1337 W 43rd St, Unit #1144, Houston, TX 77018, USA